MANAGED IT SERVICES

Managed IT Services enable you to outsource your essential IT needs to an expert partner who takes care of your support, monitoring, licensing and security.

Our elegantly streamlined, all-encompassing, per-user package covers all your core IT needs, enhanced with services designed to help you grow and streamline your business.

Meet ManagedOne.

PACKAGES.

Simplicity is essential when procuring complex IT services. That’s why we have one comprehensive Managed IT offering, split into three tiers.

What makes our offering unique is our innovative accelerator programs which build on the traditional managed service packages offered by most providers;.

Our packages:

Core

Contains all the essentials – lightning-fast IT support, comprehensive monitoring, Microsoft 365 licensing and enterprise-grade security services for all your users.

Evolve

Introduces Accelerator Programs designed to systematically and proactively improve efficiency, productivity, collaboration, security and resilience.

Evolve E5

Upgrades your base Microsoft 365 license from Business Premium to E5.

A PACKAGE OFFERING LIKE MANAGEDONE HELPS:

Simplify Procurement

Buying managed IT Services can be complex. Get everything you need in one, simple package.

Improved Coverage

Ensure your users have no gaps in support, licensing or security.

Improved Security

Gain peace of mind that every user has the same enterprise-grade security.

Save Money

A packaged offering enables cost efficiencies, saving you money.

WHAT DO YOU GET WITH MANAGEDONE?

IT Support

Core | Evolve | Evolve E5

IT Management

Core | Evolve | Evolve E5

Microsoft 365 License

Business Premium / E5

XDR Antivirus and Antimalware

Core | Evolve | Evolve E5

Patch Management

Core | Evolve | Evolve E5

Executive Reporting

Core | Evolve | Evolve E5

Antispam and Anti-phishing

Core | Evolve | Evolve E5

Microsoft 365 Backups

Core | Evolve | Evolve E5

Security Awareness Training

Evolve | Evolve E5

Phishing Simulations

Evolve | Evolve E5

Leaked Identity Monitoring

Evolve | Evolve E5

Accellerator Programs

Evolve | Evolve E5

IT SUPPORT.

Supporting your business is critical. If your users cannot work, your business stops functioning. Our unparalleled IT support service is designed to provide fast assistance when needed with the express goal of keeping your team operating.

Unlimited

We want to hear from you as much as possible. Log as many tickets as you need to.

Remote and Onsite

Our service is inclusive of both remote and onsite support.

Hours

10 x 5 included with 12 x 7 and 24 x 7 options available.

Comprehensive

We support all your hardware and software systems and offer ‘representative’ support for third-party applications.

Fast

Average work times of <15 minutes and fix times <1 hour.

Proactive

Full system monitoring enables issue resolution before your work is impacted and super fast responses if disaster strikes.

Knowledgeable

Our team are highly trained and certified in all areas relevant to your business.

Personalised

We securely store all your tech and business information to provide the highest level of personalisation.

Compliant

Our Service Desk is ISO27001 and 9001 compliant, guaranteeing the highest levels of data security and quality management.

 

OUR IT SUPPORT SERVICE PROVIDES:

Improved Support Response and Fix Times

Typically, we start addressing your IT issues within 15 minutes, and resolve them in under an hour.

Improved Access to Expertise

Our team of engineers are highly qualified, boasting a diverse array of certifications and extensive experience.

Improved System Performance

Ensure your systems are running at peak performance through our proactive monitoring.

Improved Support Hours

Our service is flexible and can readily accommodate extended support hours as needed, with 12 x 7 and 24 x 7 options available.

WHAT ARE ACCELERATOR PROGRAMS?

Lightening-fast support, comprehensive monitoring, Microsoft 365 licensing, and rock-solid security solutions are no longer enough to keep you ahead of your competitors. Our Accelerator Programs are designed to help use technology as a strategic advantage by getting every last drop of value from your Microsoft Cloud investment using our Technology Maturity Model to systematically and proactively improve five key areas – efficiency, productivity, collaboration, security and resilience. Our Accelerator Programs:

Technology Accelerator

Structured IT Strategy power by Technical Maturity. A modern approach to traditional ‘account management’ designed to create, steer, oversee and implement a technology roadmap custom-fitted to your business goals.

Productivity Accelerator

Thrice yearly program designed to proactively improve your user efficiency, productivity and collaboration using the tools they have available to them by providing direct, remote, expert assistance.

Training Accelerator

Designed to provide easy access to training for your team across Microsoft 365 and IT Soft Skills.

Security Hardening

Proactive and continuous cyber security hardening designed for SMBs who recognise they need more than a security stack, but do not have the budget for enterprise SOC services.

 

OUR ACCELERATOR PROGRAMS HELP:

Improve IT Strategy

Guaranteed alignment between your IT and business strategy.

Improve Technology Adoption

Most business only use 20% of Microsoft 365’s capabilities. Get ahead of your competitors by using the full range of tools available.

Improve Security Posture

Gain continuose and proactive cybersecurity improvements while operating within a constrained budget.

Improve ROI

Get the maximum value from your monthly cloud spend.

 

FAQ.

Is it possible to purchase individual services from ManagedOne, or are they only available as a package?

Absolutely, you can choose individual services. Schedule an introductory call with us, and we’ll craft a customised solution that aligns with your specific requirements.

Does purchasing a bundled offering like this come with a high cost?

On the contrary, our bundled packages are actually more cost-effective. By combining our solutions, we can provide them at a very competitive price.

Evolve seems too extensive for my business; I only need IT Support

It’s understandable to think so, but this could be a perspective issue. Many businesses are accustomed to only receiving basic, reactive services from their providers. It’s challenging to envision the transformative impact a robust technology strategy can have on your business and its growth potential. Businesses that fail to fully leverage their technology risk falling behind their competitors.

What is the cost of these services?

To discuss pricing details, we encourage you to schedule an introductory call with us. We assure you it won’t involve a lengthy demo! For serious inquiries, we offer a rates document to ensure transparent pricing.

The Accelerator Programs seem intriguing; how can I learn more?

Schedule an intro call with us today.

GET IN TOUCH.

We’d love to hear from you! Whether you have a question, need support, or want to learn more about how our services can help you maximize the potential of Microsoft 365, we’re here to help. Fill out the form with your full name and email address, and our dedicated team will get back to you promptly. At Atomyc, we are committed to providing personalized solutions and exceptional customer service to help your business thrive.