MANAGED IT SERVICES

Managed IT Services enable you to outsource your essential IT needs to an expert partner who takes care of your support, monitoring, licensing and security.

For companies with 3 – 10 seats we offer a package designed specifically for the stage of growth you are at. Cost and simplicity at at the forefront of this package.

Meet ITLite.

A PACKED OFFERING LIKE ITLite HELPS:

Focus On What You Do Best

Let us fix your IT issues, while you focus on what you do best. Running your business.

Low Risk

Try out sourcing your IT to an MSP without the risk of long-term contracts.

Save Money

We price ITLite so that companies with fewer than 10 users can benefit from remote IT support with out the usual high price tag.

Basic Security Services

Benefit from patch management, a basic security service all business should have. At no extra cost.

WHAT DO YOU GET WITH ITLite?

IT Support

Unlimited remote IT support from 8 am to 6 pm week days.

Patch Management

Ensure all your devices have the latest security patches.

Asset Management

Track all your supported device in our asset management portal.

Microsoft 365 Licensing

Procure your Microsoft 365 licenses direct from Microsoft with our expert asisstance.

Antivirus Licensing

Assistance with your antivirus procurement and support.

Monthly Contract

No long-term contracts. Cancel any time.

Discount Professional Services

15% discount on our professional services and project work.

IT SUPPORT.

Supporting your business is critical. If your users cannot work, your business stops functioning. Our unparalleled IT support service is designed to provide fast assistance when needed with the express goal of keeping your team operating.

Unlimited

We want to hear from you as much as possible. Log as many tickets as you need to.

Remote

ITLite includes remote support. Site visits are charged extra. This is one way in which we keep the cost down.

Hours

10 x 5 included with 12 x 7 and 24 x 7 options available.

Comprehensive

We support all your hardware and software systems and offer ‘representative’ support for third-party applications.

Fast

Average work times of <15 minutes and fix times <1 hour.

Proactive

Full system monitoring enables issue resolution before your work is impacted and super fast responses if disaster strikes.

Knowledgeable

Our team are highly trained and certified in all areas relevant to your business.

Personalised

We securely store all your tech and business information to provide the highest level of personalisation.

Compliant

Our Service Desk is ISO27001 and 9001 compliant, guaranteeing the highest levels of data security and quality management.

OUR IT SUPPORT SERVICE PROVIDES:

Improved Support Response and Fix Times

Typically, we start addressing your IT issues within 15 minutes, and resolve them in under an hour.

Improved Access to Expertise

Our team of engineers are highly qualified, boasting a diverse array of certifications and extensive experience.

Improved System Performance

Ensure your systems are running at peak performance through our proactive monitoring.

Improved Support Hours

Our service is flexible and can readily accommodate extended support hours as needed, with 12 x 7 and 24 x 7 options available.

GET IN TOUCH.

We’d love to hear from you! Whether you have a question, need support, or want to learn more about how our services can help you maximize the potential of Microsoft 365, we’re here to help. Fill out the form with your full name and email address, and our dedicated team will get back to you promptly. At Atomyc, we are committed to providing personalized solutions and exceptional customer service to help your business thrive.